Volunteers responding to 100 percent of calls
COHOCTON — National EMS week ended with an open house at the Volunteer Fire Department on Saturday in Cohocton. The Cohocton Valley Ambulance Service showed off its new ambulance to the community and provided a free lunch for all attendees.
The new ambulance has many features to make it easier and more efficient to use. Additionally, the new rig comes with more advanced safety features, such as a backup camera.
Linda Dockstader, the commissioner for the Cohocton Valley Ambulance Service is most excited about the efficiency of the new equipment. Two new hydraulic stretchers were purchased with the ambulance that allow EMS personnel to load passengers into the vehicle much easier.
“It’s so much better than the old days,” says Dockstader.
These changes are coming after over a year of full service. Since January 2018, 100% of emergency calls have been answered. Fire Chief Bill Waggoner, has been working in Cohocton for many years, but has only just recently seen this type of success.
“About three years ago we had about 400 calls and missed 125 of them,” said Waggoner.
The perfect response rate is a testament to the volunteers of the Cohocton Fire Department and Ambulance Service. With the addition of new volunteers within the past two years, the department has not missed a single call. David Simolo, the director of the Cohocton Valley Ambulance District, was glad to see this change in the community.
“The bottom line is we’re going from a situation where, before we were lucky to make half our requests for service, and now we don’t miss a call,” said Simolo. “To us, that’s the most important thing.”
While the number of volunteers has increased over the past few years, the department is still seeking more.
“We’re trying to get the word out that we’re looking for volunteers. You can join with no experience and we’ll train you at no cost,” said Waggoner.
With more volunteers, the department will be able to provide more service to the community. You can find information to volunteer on the town website, or at the Cohocton Valley Ambulance Service Facebook page.
The next big project for the department is to transform the old bus garage into the new ambulance building.
The police department will be in the same building. Until that project is finished, the department will keep improving and fine-tuning all areas of service.
The Cohocton Volunteer Fire Department and Ambulance Service has been a model for all surrounding towns to follow in recent years with their notable efforts in answering calls and providing service to the community.
“The state and county organizations are very happy with our performance,” said Simolo.
The open house was a successful way to show off all of the great things that have been going on within the rescue departments in town.
“As a group, everybody is working to do what’s best for the town,” said Dockstader.
In the future, they look to continue improving and providing great service to the community.
The department would like to thank the Wayland-Cohocton Sports Boosters for providing hotdogs for the open house, in addition to a special thanks for providing food at football games.